These days, it’s difficult to reach support services when you need them. At Xogenous, someone will be available 24/7 to assist you with problems you might be having while accessing our data center. You won’t reach a call center located in some foreign country who has no clue.
Instead, you’ll reach one of our technicians who will promptly and courteously deal with whatever issue you may have.
If you are having problems with equipment located at your facility, we will send a technician out to resolve it as soon as possible. If you are having problems with internet access, we can contact your ISP directly and assist them in locating the problem area and taking corrective action.